However, if your message clearly states that the cartridges is not recognised or is not compatible with the printer then please follow the steps below.
1. Remove the ink cartridges from your printer with the printer switched on. Follow the printer prompts as you go through the procedure for changing and ink cartridge.
2. Next, turn your printer off and leave for approximately one minute. This gives the printer a chance to clear the error it had and power down naturally. It might also be worth checking your printer is telling this to your computer and that the error on screen has cleared.
3. Now turn the printer back on and wait for it to warn you of the missing ink cartridges. Taking an extra minute or two now may save you having to return your ink cartridge to your supplier or buying a new one.
4. Re-fit the ink cartridges one at a time. Make sure that you follow any instructions closely or follow the procedures as described in your printer manual. If more than one cartridge has been rejected, it’s recommended installing them individually and making sure the ink cartridges are being recognised by your printer before installing the next cartridge. If any of the ink cartridges are rejected during the installation process, remove them straight away and replace with another one.
First Published at Printerinkcartridges.ie